Data Solutions Analyst hos Liberty Mutual


Advance your career at Liberty Mutual Insurance- A Fortune 100 Company!
At Liberty Mutual, the Digital space is a collaborative, innovative, and high energy environment that offers consumers the ability to quote, purchase, and service individual policies across digital devices. This space is constantly growing and adapting to better serve consumer needs and encompasses many exciting projects and opportunities.
As a Solution Analyst within the Data Office Digital Enablement team, you will be a key contributor in the development and modernization of Liberty Mutual’s digital analytic tracking strategy including Adobe tagging implementation and bringing site analytics data into the Cloud. You will focus on the Digital Service and Claims space where you will regularly work in a cross-functional environment to ensure stakeholders have the right data and efficient processes in place to provide deep analytic insight for continually optimizing the customer experience.

Responsibilities include:

  • Build and maintain data solutions to improve insights, speed to market and that meet the needs of the business
  • Collaborate with digital analytics squads on tagging solutions to provide site engagement data for new application features and understanding of a/b test performance to optimize the customer experience.
  • Validate tagging solutions to ensure data accuracy and that solutions meet business requirements.
  • Ensure scalability of data solutions that use the most appropriate tools and technology
  • Collaborate with Data Steward to ensures governance and privacy standards are utilized and maintained in tagging solutions.
  • Collaborate with peers to share best practices, ensure consistency, and reduce redundancies and lower value work.
  • Assists in gathering requirements for data solutions to ensure a thorough understanding of the customer journey and to have the ability to answer relevant business questions
  • Can set expectations for deliverables of moderate complexity
  • Have an understanding of Agile techniques.
  • Provide digital analytics tagging support and tool expertise for stakeholders (Digital Product Owners, IT, Operational Analytics, Operational Economics, etc.)

  • Bachelor’s degree required with 2+ years of related experience
  • Strong analytical, problem solving and research skills
  • Strong oral and written communication skills to effectively communicate in a cross-functional environment
  • Knowledge in diverse technologies and demonstrated experience using various technological resources to combine data for analysis; experience in web analytics tools such as Adobe Analytics is a plus
  • Ability to effectively balance various tasks simultaneously and adapt to shifting or competing priorities in a fast-paced working environment
  • Demonstrated results in identifying and implementing process improvements
  • Enthusiastic and self-motivated with a desire to learn new tools and technologies

Advance your career at Liberty Mutual Insurance- A Fortune 100 Company!
At Liberty Mutual, the Digital space is a collaborative, innovative, and high energy environment that offers consumers the ability to quote, purchase, and service individual policies across digital devices. This space is constantly growing and adapting to better serve consumer needs and encompasses many exciting projects and opportunities.
As a Solution Analyst within the Data Office Digital Enablement team, you will be a key contributor in the development and modernization of Liberty Mutual’s digital analytic tracking strategy including Adobe tagging implementation and bringing site analytics data into the Cloud. You will focus on the Digital Service and Claims space where you will regularly work in a cross-functional environment to ensure stakeholders have the right data and efficient processes in place to provide deep analytic insight for continually optimizing the customer experience.

Responsibilities include:

  • Build and maintain data solutions to improve insights, speed to market and that meet the needs of the business
  • Collaborate with digital analytics squads on tagging solutions to provide site engagement data for new application features and understanding of a/b test performance to optimize the customer experience.
  • Validate tagging solutions to ensure data accuracy and that solutions meet business requirements.
  • Ensure scalability of data solutions that use the most appropriate tools and technology
  • Collaborate with Data Steward to ensures governance and privacy standards are utilized and maintained in tagging solutions.
  • Collaborate with peers to share best practices, ensure consistency, and reduce redundancies and lower value work.
  • Assists in gathering requirements for data solutions to ensure a thorough understanding of the customer journey and to have the ability to answer relevant business questions
  • Can set expectations for deliverables of moderate complexity
  • Have an understanding of Agile techniques.
  • Provide digital analytics tagging support and tool expertise for stakeholders (Digital Product Owners, IT, Operational Analytics, Operational Economics, etc.)

  • Bachelor’s degree required with 2+ years of related experience
  • Strong analytical, problem solving and research skills
  • Strong oral and written communication skills to effectively communicate in a cross-functional environment
  • Knowledge in diverse technologies and demonstrated experience using various technological resources to combine data for analysis; experience in web analytics tools such as Adobe Analytics is a plus
  • Ability to effectively balance various tasks simultaneously and adapt to shifting or competing priorities in a fast-paced working environment
  • Demonstrated results in identifying and implementing process improvements
  • Enthusiastic and self-motivated with a desire to learn new tools and technologies

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